Wing Warranty

All Starboard Wing products come with a limited 1 year warranty on workmanship and to be free from major manufacturing defects to the original purchaser.

  • The warranty starts from the original date of purchase.
  • Always inspect and maintain your gear. Any items showing wear should be replaced promptly to prevent any damage to be caused due to this.
  • Products sold to customers in the Eurozone are entitled to the standard 2-year warranty period in accordance with applicable regulations.

 

Starboard Wing Warranty Protocol

Please take your clean and dry Starboard Wing product and proof of purchase to your nearest authorised dealer, preferably the one where you purchased it from. The dealer will assess the product and process a warranty claim on your behalf with Starboard Wing HQ.

For all warranty claims you must provide the following at the request of the retailer where the product was purchased:

  • A detailed explanation of the damage/ fault and a full description of how it happened.
  • Proof of purchase.
  • Pictures showing the detail of the fault.
  • Pictures showing the serial number of the product.
  • Pictures of the complete product.

 

Starboard Wing will make the final warranty determination.

Note: Due to the nature of winging, Starboard Wing is not responsible for the inherent risks/dangers involved with using our products.

 

NOT COVERED UNDER WARRANTY on all Starboard Wing products:

  • Normal wear and tear including, screws, scratches and fading.
  • Damage caused by extended sun or wind exposure, excessive heat, improper handling/storage, neglect or misuse.
  • Damage caused by anything other than defects in materials or workmanship.
  • Use in commercial, rental, teaching or instructional programs or activities.
  • Warranty is void on items sold as second-hand or sold by unauthorized dealers.
  • Warranty is void if any repair, change or modification has been made without authorisation to any part of the equipment.
  • If Starboard Wing deems the product as defective, the warranty only covers it’s replacement or repair.

Starboard Wing is not responsible for any costs, losses or damages incurred as a result of the loss of use of the product.

 

Wings – COVERED under warranty:

  • Damage due to poor or faulty stitching.
  • Blemishes in the printing of the wing.

 

Wings – NOT covered under warranty:

  • Normal wear and tear including handles, booms and leashes.
  • Damage caused by rigging with non-Starboard Wing components.
  • Damage caused by self-launching or self-landing including but limited to punctures, rips and cuts of materials or stitching.
  • Damage due to crashing the wing on land, water or surf.
  • Damage due to over-inflation or under-inflation.

 

NEED TO REPAIR OR REPLACE A BLADDER?

Starboard Wing works with multiple aftermarket bladder manufacturers:

 

EUROPE

  • U-Stick – https://www.u-stick.eu/shop/category/all-bladders-wing-bladders-airush-838
  • Dr Tuba – https://drtuba.eu/replacement-bladders/starboard

 

USA

  • Airtime – https://www.airtimekite.com/airush-brand.html
  • FixMyKite – https://www.fixmykite.com
  • Kiteboarding.com – https://kiteboarding.com/

 

FRANCE

  • Lakiterie – https://www.lakiterie.com/gb/airush-x-starboard/405-wing-bladder-airush-x-starboard.html
  • Kitesurfix – https://www.kitesurfix.com/en/produit/airush-wing-bladders/